Legal

Privacy Policy

This Privacy Policy explains how BKNexchange collects, uses, and shares information when you visit our website and when you use the BKNexchange application.

Last updated: June 27, 2026

Who we are and what this covers

BKNexchange (referred to here as BKNexchange, we, or us) provides a workforce platform for scheduling and timekeeping, earned wage access, and field check ins. This policy covers information we handle through our marketing website and through the application at app.bknexchange.com.

When we process information about an employer workforce on that employer behalf, the employer directs how that information is used. In those cases the employer is responsible for its own privacy practices, and we act as its service provider.

Information we collect

Information you or your employer provide

Account and contact details such as name, email address, phone number, business name, job role, and login credentials.

Work and time information

Schedules, clock in and clock out times, approved hours, and the location recorded at the moment of a clock in or check in.

Earned wage access information

Wages earned and available, transfer requests and amounts, transaction history, and the account details needed to deliver a transfer. Some financial and bank details are handled by our payment partners rather than stored by us.

Field activity

Saved business and contact records, visit notes, and the location and timestamp recorded at a check in.

Information collected automatically

Device, log, and usage information, and similar data collected through cookies and comparable technologies.

How we use information

  • To provide, operate, and maintain the services.
  • To verify worked hours and process earned wage access transfers.
  • To provide support and respond to requests.
  • To protect against fraud, abuse, and security risks.
  • To improve and develop the services.
  • To send service related communications.
  • To comply with legal and regulatory obligations.

Location information

Location is recorded only when an employee clocks in or checks in. We do not track location continuously or in the background.

How we share information

We share information with the employer that an account belongs to, with service providers who help us operate the platform (such as hosting and payment partners) under contractual protections, and when required by law or to protect rights and safety. We may also share information in connection with a merger, acquisition, or sale of assets. We do not sell personal information.

Data retention

We keep information for as long as needed to provide the services and for legitimate business and legal purposes, after which it is deleted or anonymized.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. You can read more on our security page. No method of transmission or storage is completely secure.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information, and to receive a copy of it. We do not sell personal information. To make a request, email info@bknexchange.com. If your information is managed by your employer, we may direct your request to that employer.

Children

The services are intended for businesses and their workers and are not directed to children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date above and, where appropriate, provide additional notice.

Contact us

Questions about this policy can be sent to info@bknexchange.com, or by mail to [Company legal name and mailing address].